AI Assistant Online|Vietnam Data Center Investment Advisory Platform
DCOMPASS commitment to protecting corporate and personal data compliance.
DCOMPASS JOINT STOCK COMPANY Address: 226 Nguyen Phuc Nguyen Street, Nhieu Loc Ward, Ho Chi Minh City, Vietnam Enterprise Registration No.: 0319693863, first issued by the Business Registration Office – Department of Finance of Ho Chi Minh City on September 3, 2026 Email: contact@dcompass.vn Website: https://dcompass.vn/
DCOMPASS is committed to protecting customers’ personal data in accordance with applicable laws. The collection, processing, and use of personal data shall be carried out in accordance with the following principles: 1. Only collect personal data that is necessary and appropriate for the purposes of providing and managing DCOMPASS’s services. 2. Use personal data for the purposes notified to customers or for other purposes permitted by law. 3. Do not sell, exchange, or provide personal data to third parties for commercial purposes in violation of the law or without an appropriate legal basis. 4. Apply appropriate administrative, technical, and security measures to protect personal data against unauthorized access, use, disclosure, alteration, or loss. 5. Only permit authorized individuals, departments, or parties to access personal data to the extent necessary for their work and the specified processing purposes. 6. Respect and ensure the exercise of data subjects’ rights in accordance with applicable personal data protection laws.
The information collected may be used by the Company for the following purposes: 1. Receiving and responding to users’ requests, questions, or contact inquiries; 2. Providing information about DCOMPASS’s services, products, and activities; 3. Providing consultancy, discussions, and services related to the investment, development, and operation of Data Center projects; 4. Contacting customers, investors, partners, and relevant parties; 5. Managing customer and partner relationships; 6. Operating, maintaining, securing, and improving the Website; 7. Analyzing Website usage in order to improve content quality and user experience; 8. Detecting, preventing, and handling violations, unauthorized access, or risks affecting the safety and security of the Website; 9. Performing obligations under applicable laws and requests from competent state authorities; 10. Other purposes that are consistent with applicable laws and have been notified to users.
1. We may collect information when users: (i) Access and use the Website; (ii) Submit contact requests, consultancy requests, or requests for information; (iii) Register to use the Company’s services; (iv) Submit information through online forms on the Website; (v) Contact the Company via email, telephone, or other contact methods published on the Website. 2. The information that may be collected includes: (i) Full name; (ii) Name of the enterprise/organization; (iii) Position/title; (iv) Telephone number; (v) Email address; (vi) Contact address; (vii) Contents of requests or information provided by the user; (viii) Other information voluntarily provided by the user to the Company. 3. During access to the Website, certain technical information may be automatically collected, including IP address, device type, browser, operating system, access time, pages visited, and other technical information for the purposes of operating and securing the Website. The Company does not proactively collect information that is unnecessary for the operation of the Website.
1. The Company uses the collected information only to the extent necessary to carry out the purposes specified in this Policy. 2. User information may be accessed and used by the Company’s authorized departments and personnel and by service providers supporting the Company in operating the Website, managing customer information, information technology, data storage, security, and other related support activities. 3. The Company does not use users’ information for unlawful purposes or purposes beyond the notified scope, unless otherwise provided by law.
1. User information shall be retained for the period necessary to fulfill the purposes of collection, provide services, respond to users’ requests, comply with legal obligations, or resolve disputes and complaints, if any. 2. When the information is no longer necessary for the purposes stated above and there is no legal requirement for continued retention, the Company shall delete, destroy, or otherwise process such information in accordance with applicable laws and the Company’s internal procedures.
1. The Company does not sell, exchange, or provide users’ personal information to third parties for commercial purposes in violation of applicable laws. 2. Where necessary, the Company may provide information to: (i) Authorized personnel and departments of the Company; (ii) Providers of information technology, data storage, hosting, security, or other services supporting the operation of the Website; (iii) Providers of customer care, contact, and customer information management services; (iv) Partners or service providers to the extent necessary to fulfill users’ requests; (v) Competent state authorities in accordance with applicable laws; (vi) Other parties with the user’s consent or as otherwise permitted by law. 3. Parties having access to the information are responsible for maintaining confidentiality and may only use the information to the extent necessary and for permitted purposes.
1. The Company applies appropriate administrative, technical, and organizational measures to protect users’ information against unauthorized access, use, alteration, disclosure, loss, or destruction. 2. The Company implements information access controls, protects its information technology systems, and applies security measures appropriate to the nature of the information and the level of risk. 3. However, the transmission and storage of information over the Internet cannot be guaranteed to be completely secure. The Company recommends that users proactively protect their personal information and refrain from providing unnecessary information through channels that are not identified as the Company’s official contact channels.
1. Information providers have rights relating to their personal data in accordance with applicable laws, including: (i) Right to be informed: The right to be informed about the Company’s collection, processing, and use of their personal data, including the purposes and scope of processing as prescribed by law; (ii) Right to access, update, and correct: The right to request access to, update, or correct their personal data where such information is inaccurate or incomplete; (iii) Right to withdraw consent: The right to withdraw consent to the processing of personal data where such processing is based on consent and withdrawal of consent is permitted by law; (iv) Right to erasure: The right to request the deletion of personal data in cases prescribed by law; (v) Right to restriction of processing: The right to request restriction of the processing of personal data in cases prescribed by law; (vi) Right to lodge complaints and submit feedback: The right to lodge complaints, submit feedback, or request the Company to resolve issues relating to the processing of their personal data; (vii) Other rights: Other rights of data subjects as prescribed by applicable laws. 2. Procedure for receiving and handling requests Step 1. Information providers may exercise their rights by submitting a request to the Company via DCOMPASS’s email or contact address. The request should clearly specify the matter requested and provide the information necessary for the Company to receive, verify, and process the request. Step 2. Depending on the nature of the request, the Company may require the requesting individual to provide additional information or documents necessary to verify their identity and ensure that the request is made by the relevant data subject or a person having lawful authority to make such request. Step 3. Upon receipt of a request, the Company shall: (i) Receive and record the request submitted by the information provider; (ii) Check and verify the identity of the requester and the scope of the request; (iii) Assess the validity of the request and take appropriate measures in accordance with applicable laws; (iv) Respond to the request with the results of the processing or notify the requester of the refusal to process the request where such processing is not permitted by law or where there are other lawful grounds for refusal. The Company shall respond to the request within the time limit prescribed by applicable laws, depending on the nature, scope, and complexity of the request. Step 4. Where a request is invalid, there are insufficient grounds to verify the requester’s identity, the request exceeds the requester’s legal rights, or the request falls within a case where refusal is permitted by law, the Company may refuse the request in whole or in part and provide the requester with appropriate reasons for such refusal. 3. The exercise of the rights of information providers shall be carried out in compliance with applicable laws, while ensuring the safety and security of personal data and protecting the lawful rights and interests of relevant parties.
1. The Website may use cookies and similar technologies to support the operation of the Website, remember users’ preferences, analyze traffic, improve user experience, and ensure the security of the Website. 2. Users may adjust or disable cookies through their browser settings. Disabling cookies may affect certain functions of the Website.
1. The Company reserves the right to amend or supplement this Privacy Policy to reflect its actual business operations, changes to the Website, and applicable legal requirements. 2. Any amended or supplemented version of this Privacy Policy shall be posted on the Website and shall take effect from the time of publication, unless otherwise specified.
The Company undertakes to: 1. Collect and use users’ information in accordance with the purposes notified to users and applicable laws; 2. Apply appropriate measures to protect users’ information; 3. Not sell, exchange, or unlawfully use users’ information; 4. Respect and ensure the exercise of the rights of information providers in accordance with applicable laws; 5. Receive and handle requests and feedback relating to the security and processing of information in accordance with applicable laws.
